Delivery & Pickup

Destinations

All orders ship directly from our store in Vaughan, Ontario. We ship orders to all provinces and territories across Canada, but we do not deliver to P.O. boxes.

Processing

All orders are processed and shipped Monday to Friday (excluding holidays). For same-day shipping, our order cutoff time is 4:00pm. Orders placed after 4:00pm will be shipped on the following business day. (Please note we are closed Sundays and long weekends.)

Rates

We offer free, standard delivery on all orders of $250 and up. For orders under $250, the following rates apply:

Standard Delivery: $20 Flat Rate

Approximately 2 to 5 business days; shipments to remote or rural areas take additional time.

Express Delivery: $30 Flat Rate

Approximately 1 to 2 business days; shipments to remote or rural areas take additional time.

Taxes

All orders are subject to federal and provincial sales taxes where applicable.

Carriers

All orders will ship using either Canada Post, Purolator, or UPS. Carriers are selected at our discretion.

Tracking Info

All shipments are tracked from the time they leave our store. Once your order has shipped, you will receive a confirmation email with your tracking number.

Local Pickup

For your convenience, we offer local pickup for orders purchased online. After checkout, please select the local pickup option, and we will be notified of your request. For your security, orders picked up in-store must meet the following conditions:

• Order confirmation must be presented
• Credit card holder must be present
• Photo I.D. is required (valid driver's license)
• Signature is required upon pick-up to acknowledge receipt of order

If you have any questions regarding our shipping policy, please contact us.